Boiler Upgrade Scheme
The governent BUS provides a generous grant of £7500 towards the cost of a heat pump. You will need to have a valid Energy Performance Certificate (EPC) for your property that you can check on this link https://www.gov.uk/find-energy-certificateYou will likely be eligable for the BUS grant if you have an EPC that DOESNT recomend loft insuatlion or cavity wall insulation. If you need a new EPC this typically costs £80. Most houses in London meet this criteria.If you are likely to qualify for a grant then we apply for the grant on your behalf if you agree in principle to a NON COMMITTAL quote.
Our Typical Process
The typical application grant and payment process is risk free to homeowners, here is a quick guide to how a typical job starts and progresses
Phone conversation
We discuss your energy performance certificate to determine your likely eligibility of receiving the government grant.
Contract
We issue a contract to be agreed/ instructed by customer electronically.
Survey
We (London Heat Pumps) do a survey. Based on this survey we supply a quote. If you agree in principal to this non committal quote...
Job Begins
We begin works and order in equipment. Customer pays the balance of the job minus the grant amount.
Grant Application
We apply for grant on customer's behalf, this is non commital so can be cancelled at any stage. Ofgem approve/ dont approve a BUS voucher of 7.5k. If it is approved...
Completion
We complete works and redeem the voucher of £7500 as payment from the government
This process presents low risk to homeowners and we do not ask for any money upfront or ask for deposits to be paid.
We ask for the payment of the balance minus the grant (On an £11000 contract for an example this would be only £3500). We ask for this payment only after materials have been delivered to site (never worth less than £5000) aso there is no risk to the homeowner.
It is important that we are able to complete works without significant delays as we spend large sums of money up front on materials but do not get paid uthe grant by the government until 10 days after a job completes. Where a high risk of delay is anticipated, e.g. a slow refurb, customers are asked to pay up for works as they are carried out, and are refunded after we are paid by the government.